I have two black max reels and they both have the same problem. No matter how much I adjust the star wheel, one way or the other, I cannot pull any line out no matter how hard I try. It must be something simple and I must be an idiot because it is the same problem on both reels. I have another baitcaster that I can adjust the star wheel and change the drag just fine though. The tension and brake setting adjustments are fine. Any idea?