Unfortunately the NRCS offices here in Indiana seem to be very hit or miss as to the work they do and the knowledge that the people in the office have. Also, unfortunately the offices cannot cross county lines to work in a different county. The office in my county is like yours, not any help at all. The office 2 counties over is just the opposite. the people there know their stuff, and they have equipment to take deep core samples, etc., etc.
I hope that you get it resolved quickly!!
