Do you know if Optimal still ships hand-thrown 1 inch pellets? I ordered some a couple weeks ago but haven't seen or heard a thing.
Yes they do. Give them a call and you will get an answer. They are very customer orientated. They even called me today to let me know what was going on with the one customer of mine that direct ordered the food from them. They didn't have to do that, but they did.
I hadn't yet called, but Dustin at Optimal called me today. They did get my order & shipped it a few days ago, but I never got any notice from Fed Ex. Should be here soon.
He also reported that they have most feed available now, unlike last year after covid hit. I really appreciate the call, very good customer service.
