I've had no dealings with Solitude people, but have noticed much the same thing with other pond businesses. They are often bad about returning calls, texts, emails, etc. The philosophy seems to be that customer communication is a low priority, even when it is promised.

Not all pond companies operate this way, by any means. But more than you'd think.

Last edited by anthropic; 08/22/19 05:39 PM.

7ac 2015 CNBG RES FHM 2016 TP FLMB 2017 NLMB GSH L 2018 TP & 70 HSB PK 2019 TP RBT 2020 TFS TP 25 HSB 250 F1,L,RBT -206 2021 TFS TP GSH L,-312 2022 GSH TP CR TFS RBT -234, 2023 BG TP TFS NLMB, -160