Originally Posted By: FireIsHot
Just wait until you have to order parts for the DR Trimmer. No parts list online, so you have to call them directly. Just give them your name, and they pull up the parts based on your original purchase. I was skeptical at first, but it's really nice not to have to find a serial number on a mud caked trimmer when ordering a cable or pulley.


Mine actually came with a broken wheel. I imagine a fork truck hit the edge of the box where the wheel was. Called them. No problem, sent out a wheel no cost to me. No need to return the old wheel. If customer service stays that good, I'm sold. Not the cheapest thing on the market, but seems like built decent for the price I paid and lots of good reviews on their usage and long life.


John

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