Bobad, seems if you took the ap feeder back to where you bought it, with a little passionate persuasion you could get your money back. If they think you are not leaving until you get your money back maybe they will understand the problem is with there product and not you. I had the same problem and I persuaded memphis net and twine to credit my card and the same day bought a tx hunter. It cost me 230.00 more than the ap feeder but I haven't had a minutes problem with the tx hunter. GET YOUR MONEY BACK!!! ITS YOUR MONEY AND THEIR SORRY PRODUCT. DON'T TAKE NO FOR AN ANSWER. If that is possible. Mike