Well, to me, it's obviously the feed manufacturers fault. They should make the feed round instead of cube shaped(at least my larger feed is cube shaped.)
Seriously, I agree with Ewest's example, but not with the accessment that the feed is too big. The vertical impeller blades pass too far away from the feed tube housing, thus different sized feeds jam between the plastic and the metal spinner, dependent upon how the individual particles are oriented upon close proximity and contact with the spinner. There will never be a fix with all the customer service in the world; only be redesign.
Trying to mix your own sizes, ie, 3/16 and 1/4 is the worst thing you can try to do. (still trying to save up for TH, donations accepted.
