RAH: We have so much invested in DeWalt batteries and tools that it is hard to switch; but... I'm inclined to agree. If starting over, I'd go Milwaukee and not think twice. Most of the stores in this area are switching from DeWalt to Milwaukee too. I asked why and they said customer service and issues.

At the time we bought the pole saw and a replacement 12" saw, we also bought a pressure washer kit. My wife was really interested in it as an option to wash off vehicles with starting the big gas power washer. Heavy, awkward, and incredibly weak. Think nozzle attachment on water hose was more forceful. I'm going to ask my wife to try it out and then see if we can take it back.

Too bad neither are US companies any more.

The 12" chainsaw was handy; but quit on us after a year of very limited light use. DeWalt customer service was helpful. I sent it in. Lady from India or someplace called me and told me that no longer under warranty. I pointed out their advertised warranty. She said not that one; but they would repair it for a fee (which was almost new price). I asked her to let me think about it a bit (to confirm what would cost for bare saw). Unrepaired saw arrived in the same box a couple days later.

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