Brian,

The company is owned by Haliburton. Does that tell you anything? LOL

Seriously I was considering using it too, but the cost was much higher than purchasing alum from a local chemical supplier. I was intrigued though by the ease of application.

As far as talking to a person, I was able to, but he kept leaving me for other calls, and seemed to become annoyed with my questions. That turned me off.

One thing I have to wonder about the product. It's supposed to clear the water column but I don't see how if it quickly goes to the bottom and stays there. The answer from the operator was it's efferescent. And? If you brodcast alum at least you know it is sinking into the water column taking clay particles with it.

If pigs could fly bacon would be harder to come by and there would be a lot of damaged trees.