I had a problem with mine too. After put a couple bags of feed in, I started up. Acts great except spinning plate not spinning. Battery said good, Allen wrench screw was tight (holding spin plate to motor shaft), motor spun shaft well when plate didnt have weight of fish food (aquamax 600) on it (note to self: in future, always just dump small amount in before testing). Called Texas hunter. Rep was very nice; but lost my cell phone signal during call. Will try to trouble shoot this weekend. Suggestions?

Ps: this is not meant to bash Texas Hunter. it has been a great feeder and I am we'll pleased. If they were cheaper or I had more money, I'd have several.

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