RAH, there are good points on each side. If I'm buying a $100-200 widget at Home Depot, I'm interested in the 10-15 comments and will probably be influenced. If
I'm spending $10-50K on a pond/lake, a list of pond builders in the area would be useful, but opinions (without knowing the complete history of the project) are just that -opinions, and can help or harm a person's reputation at the whim of the contributor.
I would rather talk to previous customers face to face, and get a better feel for the entire experience, if that is possible - and one should make that possible for that kind of expense. We are all different, and as my dear ol' dad use to say "if we all liked the same thing, then everyone would be living at our house"...
