Well I am glad many other sites don't feel that way since I have found such resources for other services invaluable. If the customer was unsatisfied (or satisfied) that is what I want to know since I am contemplating being their customer and want to know if I will likely be satisfied. That is what providing a service is all about - customer satisfaction! This reaction is very surprising to me, but opinions on satisfaction are never right or wrong (my premise for the suggestion), so thanks for responding.
