I will have to agree I called them for a spinner plate and they said they do not sell them. I said why not, they said just do not have them for your model.

My father receives 2 spinner plates in the mail after filing a warranty claim.

I will say I was happy he got them so I could fix my feeder, but since they told me they did not have or sell them I purchased a new one a day before he received the parts.

This did not make me happy, but I do have a brand new feeder if I ever need it. Wish I had another pond to put it on that I did not have to worry about it being stolen.