Jason, I think that is it. I have numerous clients say it does not go off but then they tell me they had touched some buttons before the schulded time. It has a sleep mode if the screen has something on it and the scheduled time hits it will not go off. GIve it 6 mins. and it will clear then at the time it is programmed it should work. Stren's customer service is unparralled. If it continues to not work they will send you a new timer or new feeder altogether. If they don't make you happy post it here b/c I want to hear about it.

Greg Grimes
www.lakework.com