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Joined: May 2002
Posts: 3,973 Likes: 1
Ambassador Field Correspondent Lunker
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Ambassador Field Correspondent Lunker
Joined: May 2002
Posts: 3,973 Likes: 1 |
Glad to see this thread. Busy but I will take a few mins to give my story. As some of you might know BA had an ad in PB for a couple of years. Paraphrasing �Greg Grimes says they are the best feeders money can buy.� I honestly believed that at the time. Being aligned with them went from the best business decisions to the worst. The good feeders are those from about 3 years ago or older. We started having problems back then.
Back in 2003, is that right year Ron?, I was the largest distributor in the country. I flew to TX and they took me on a hunt. Got to see their place and pal around with Ron. It was one of the coolest things in my life. It made me feel like I had accomplished something in my business to have a company actually treat me so nicely. In fact thanks to Ron�s help I took the third biggest Hybrid Ibex taken with bow. It hangs in my office Bob you saw the devil goat as my wife calls it. Customer service has always been great. They are good people that really care about their customers.
However I began 3 years ago to fell like a beaten dog. I would call and basically threaten to quit carrying product and I was told they were going to have the issue fixed. I would get calls on my cell and then get back to office to have three more calls of bad feeders. It was a nightmare to say the least. I was doing my customers a disservice selling them an inferior product. My reputation I had worked so hard to build was getting torn down over something I really did not have control over.
Eric you echo the sentiment of my customers. Nate is correct as well. I convinced Nate and Shaun Banks to carry the product only for it to go bad. I stil bad for recommending them. I still to this day have good customers I lost because I sold them a product that they have wasted so much time on fixing still to not be working. There for a few years folks were singing the praise of this feeder is great and fraction the cost of Sweeney. Not anymore.
I honestly believe Ron. Why would they go through the trouble of eating all this money if they did not have a better product? I like Nate and Shaun Banks Overton and others got a free feeder. I also got 8 new timers to fix the ones I have downstairs in inventory picked up from clients. I have another client in S.C. Bob you meet him Jim Copeland that is in need of 8 timers for broken down feeders. Talk about good client. He is top of the list and has bad feeders. He has been understanding about it though. I will call and talk with Logan at BA today.
Ok, so now what do I do. I will try out the new timers FYI they also have a new solar panel. IT is great for current customers to get a timer that actually replaces the bad one and works. If they work for us and I look so forward to seeing the response from others testing as well I will carry their product again. Problem is I have also had wonderful customer service with Tx Hunter. They respond quickly. They always have inventory ready to ship. They are there to answer questions, etc. I also sell Sweeny and Moultire. The Moultrie thus far seems like a good feeder for the money and happy to sell it. I guess I will offer all of these if BA has fixed the issues with Aquapro. Also keep in mind the �new cheap feeder� as it was deemed, Ron what is current status of those? The one I have in inventory has a bad timer again.
So my fingers are crossed they have fixed all the issues. I want it to workout b/c I know the folks at BA at good people. Please keep posting your findings on the new timers. I will do the same.
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