That attitude is what drew me to Ron in the first place. It would have been one thing had he just excused the issues. But, last fall, when we met, he acknowledged the issues and told me they were working to solve them. It took them a while to figure out what the "problem" was. The problem was the timer was a clone of their existing one. The manufacturer copied it rather than building the chips as they should have been. He explained it to me that it's like photocopying something. The photocopy is never as good as the original. Once the figured out what the problem was, they took action to change it.
