Question....when things go wrong with the geo system, even if it's not still under warranty, do they help pay on the power bill? If it's something they did or didnt' do? Doesn't seem right for you to have to pay it all if the unit is defective or not installed right.
It's important that the contractor sizes the unit properly and will warranty that aspect of their services. I would see to it that this is put in writing.
Can't wait to hear what they have to say. Guess the one thing I've learned from this is put the strips on a separate breaker and be sure they are turned OFF!! We have AUX heat on our heat pump and when I see that light come on--I turn the heat down and put on another sweater :~(
It goes against the conventional wisdom here, but I would urge caution in regard to disableing the strips. It's not a good thing to come back from a weekend trip to a flooded home because the pipes froze and burst.
