Thanks for the information, Greg.

I think your last sentence really hits the nail on the head. What's done is done, and the point of this thread is not to bash Ken and his operation just for the sake of bashing him. The point is for those who have dealt with Ken to let others know the truth. Hopefully, then, no one else who reads or posts here will have to go through similar circumstances. It's all about not repeating your mistakes. That's one thing I love about this forum--No matter the topic, we're always sharing and learning from the experiences of others.

"Only after sorrow's hand has bowed your head will life become truly real to you; then you will acquire the noble spirituality which intensifies the reality of life. I go to an all-powerful God. Beyond that I have no knowledge--no fear--only faith."