Shawn I don't know the name so I can't help much. Ark has lots of hatcheries and fish sellers. Some are very good and some very bad including criminal conduct.

A few things which may help.
Ask what hatchery they came from.
Ask how long they have been on the truck.
Ask what the fish are and get it in writing.
Ask if there is a guaranty on them staying alive until you can get them in the pond.
If you get BG be sure they are BG not HBG. Ask them to be sure.
Examine the fish closely to look for rough treatment.
If they seem evasive or lie or things don't sound right then don't take the fish. You can get good hatcheries to FedEx small fish overnight as an option.