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Yesterday at 03:05 AM
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Joined: May 2014
Posts: 3,869 Likes: 303
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Joined: May 2014
Posts: 3,869 Likes: 303 |
I only got 2 of 5 sacks of Optimal feed delivered last week. Anybody else having problems?
7ac 2015 CNBG RES FHM 2016 TP FLMB 2017 NLMB GSH L 2018 TP & 70 HSB PK 2019 TP RBT 2020 TFS TP 25 HSB 250 F1,L,RBT -206 2021 TFS TP GSH L,-312 2022 GSH TP CR TFS RBT -234, 2023 BG TP TFS NLMB, -160
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Joined: Aug 2004
Posts: 1,054 Likes: 15
Lunker
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Lunker
Joined: Aug 2004
Posts: 1,054 Likes: 15 |
I'd give them a quick call. The customer service is second to none.
Just a Pond Boss 'sponge'
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Joined: Jul 2016
Posts: 43 Likes: 34
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Joined: Jul 2016
Posts: 43 Likes: 34 |
Hi all,
Normally orders go out the next day via Fedex and take about 3 days in transit. This has been a very odd March and we actually sold out of our entire inventory. I extruded some fresh feed this last Thursday and Friday.
The warehouse crew checked all the inventory in and last night boxed up all remaining orders so they are ready to be picked up today at noon central. I anticipate all orders delivering sometime this week. You should get tracking info automatically once Fedex picks it up. If you have any questions give me a call or send us an email.
Thanks again for all the support and wishing you all the best,
I sincerely apologize for the delay!!
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Joined: Apr 2019
Posts: 34
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Joined: Apr 2019
Posts: 34 |
I placed an order on March 2nd and the order is still showing as processing. It's still too cold to start feeding here in Iowa so I am not overly concerned at this point.
2.5 acres with LMB, RES, BG and CC
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Joined: May 2017
Posts: 49 Likes: 5
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Joined: May 2017
Posts: 49 Likes: 5 |
Got my order I placed on March 2nd the middle of last week.
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Joined: May 2014
Posts: 3,869 Likes: 303
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Joined: May 2014
Posts: 3,869 Likes: 303 |
Good to know what's going on. If shipping were delayed due to human needs, I totally understand. Much as I love fish, humans take priority.
Last edited by anthropic; 03/17/20 04:14 PM.
7ac 2015 CNBG RES FHM 2016 TP FLMB 2017 NLMB GSH L 2018 TP & 70 HSB PK 2019 TP RBT 2020 TFS TP 25 HSB 250 F1,L,RBT -206 2021 TFS TP GSH L,-312 2022 GSH TP CR TFS RBT -234, 2023 BG TP TFS NLMB, -160
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Joined: Apr 2019
Posts: 34
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Joined: Apr 2019
Posts: 34 |
I got my shipping notification within 2 hours of my post on here yesterday  Good to have Optimal as part of the family here
2.5 acres with LMB, RES, BG and CC
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