I sent an email to the top Purina guys to review this thread. Dr. Michael Schlegel replied:
"The product should be dark brown to black and have 9 different sized particles.
To follow-up with the plant, it would help to know where the product was purchased and provide a picture of the product, bag, and tag. It is helpful to have the lot number. There should be a blue or green sticker on the bag with a 3 digit number followed by 17. Given this information, we can look into this further at the plant."
He also asked to communicate with John Fitzgerald, so I've emailed and brought the them together.
We'll follow up on this thread so everyone can see the results.
