I wanted to add a little note here. TJ spent a lot of time with me on the phone discussing Soilfloc prior to my purchase - unfortunately when I was ready to order, he was out of town and I wanted to get it applied ASAP as my pond was dropping faster than the stock market during the last crash. So I ordered directly from Aquaben and worked with Sandra. This did not stop TJ from continuing to take time to advise me as I struggled to get some results with this product - including the "coarse grind" fiasco. Not many people would do that - so I just wanted to personally thank TJ for all of the help he gave me and for the time he is spending to work with other Pond Boss members.