I've not used UPS in ages...way too many damage claims and only one damage claim with FedEx in 6 years of exclusive use. I just can't agree with the blanket feeling a corporation is "crooked". The army of lawyers is to navigate the sea of useless, duplicitous and often conflicting Federal Regulations and parasitic lawyers trying to recover damages with frivolous suits...Are you in business for yourself to lose, or make money? Corps employ tons of people, and make money...no one is forcing you or anyone else to buy their products or services (except the government, now)