Hi george1, good hearing from you and I'm glad to hear that you consider our Texas Hunter (TH) feeder to be a "very good reliable feeder". I am though, disappointed that you were not satisfied with our customer service.
I remember that when you called to tell us that your TH feeder would not throw AM600 we discussed what might be the issue and I drove to our local hardware store and purchased an Allen wrench (to adjust the factory setting on the feed plate), which we overnighted to you along with a brand new battery...I also contacted our closest dealer (Todd Overton) who agreed to personally look into the issue on his next visit to your area...only to find out from you later that it was a clump of old feed that was stuck down in there from the previous season causing the problem...
And that's OK, it happens! We know the strings to the bags and all sorts of other stuff may get down inside a feeder. That's why we designed a quick-release panel on the side of our feeder with a ClearView funnel on our patented blower system so customers can troubleshoot any issues like this instantly, and correct the problem within minutes.
I think that anyone who has ever dealt with Texas Hunter would agree that we're real people who answer the phone and email with a focus on helping customers promptly with any orders, issues or questions about our products or general questions regarding the industries that we serve. If not, we want to know about it immediately. Give us a call at (800) 969-3337 anytime or visit us online at
http://www.TexasHunter.com and put us to the test.
