I figured it was Zett's. Zett's has some fish you can't find anywhere else, but some of their practices are strange. Like mixing black and white crappies together, and mixing BG and PS together. Zett's has a weird "new pond" stocking recommendation. Paying to stock water daphnia, snails and koi, is not conventional.

Since they are raising bullheads, I would strongly recommend you check your FHM stockings by hand before putting them in your pond. Small bullheads are often mixed in with them as well...

Having some bullheads in your pond is not the end of the world. You can manage around them. I have found that ponds with bigger CC in them tend to not have many bullheads and the ones that are left are larger. I think large CC prey heavily on small bullheads. Not nearly as much as flathead catfish do, but certainly a good bit.

Actually putting the bass in with the BG is not a bad idea IMO. In VA you don't want the BG getting too big a jump start on your bass or you end up with severely stunted BG and little to any bass recruitment.

I am not saying don't buy from Zett's. Just know what you are dealing with and be careful... HAND SORT ALL FISH!

Other places you can look for your stocking needs in our area:
http://www.midatlanticstocking.com/
http://agmap.psu.edu/Businesses/3075 (Sunil's fish guy and he has had great luck with him)
http://www.delmarvaaquatics.com/ (have heard good and bad things about this company)
http://fosterlake.com/new_site/index.php
http://www.buybass.com/
http://www.seponds.com/index.php

Granted, these hatcheries are not as close as Zett's, but if you share your displeasure with Zett's and they don't show you the customer service you feel you deserve, there are other options...