I'm with you, Ladia. If the geo system was working correctly, the heat strips should have come on only in extreme instances. I know the geo installer had problems with phase settings and called the manufacturer (and we never heard back so we didn't think it was that urgent). Obviously something went bad wrong to have such an electric bill...they should offer to pay back part OR they can give me my next year service agreement no charge. I would have expected an electric bill of maybe $250ish total for the house. We shall see what they come back with.
I hope others, especially those looking to go geo, are reading these posting and learning as I certainly have learned a lot. dot
