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#477148 - 07/27/17 03:50 PM What's our policy...
Quarter Acre Offline

Registered: 06/10/16
Posts: 355
Loc: West Central Missouri
What is Pond Boss' policy on giving bad reviews for companies we have dealt with on a personal level for our pond supplies?

I have some "not very good things" to say about a plant supplier and wanted to know the policy before giving the facts with respect to a recent transaction.
Fish on!,
1/4 Acre Pond - FHM, Spring Peepers, Bull, Tree, and Leopard Frogs, Toads, 200 Crawdads, and some water snakes frown

#477160 - 07/27/17 06:11 PM Re: What's our policy... [Re: Quarter Acre]
LeighAnn Offline

Registered: 07/05/12
Posts: 27
Loc: Whitesboro TX
I will verify with Bob on how he would like to handle these situations. Please send an email to the Pond Boss office. You can send it to info@pondboss.com or to me directly at leighann@pondboss.com.

Edited by LeighAnn (07/28/17 09:33 AM)

#477170 - 07/27/17 09:19 PM Re: What's our policy... [Re: Quarter Acre]
sprkplug Online   content

Registered: 06/02/08
Posts: 6903
Loc: Freedom, Indiana
I've wondered this myself.
"Forget pounds and ounces, I'm figuring displacement!"

If we accept that: MBG(+)FGSF(=)HBG(F1)
And we surmise that: BG(>)HBG(F1) while GSF(<)HBG(F1)
Would it hold true that: HBG(F1)(+)AM500(x)q.d.(=)1.5lbGRWT?
PB answer: It depends.

#477181 - 07/28/17 10:03 AM Re: What's our policy... [Re: Quarter Acre]
Flame Offline

Registered: 09/12/14
Posts: 851
Loc: Deep East Texas
I also wondered because we have no problems writing our comments and a "good" plug for companies we have used and liked.
Dear Alcohol, We had a deal where you would make me funnier, smarter, and a better dancer... I saw the video... We need to talk.

#477190 - 07/28/17 11:43 AM Re: What's our policy... [Re: Quarter Acre]
Quarter Acre Offline

Registered: 06/10/16
Posts: 355
Loc: West Central Missouri
I have emailed LeighAnn for advice on the matter, but at this time all I will say is that there is one plant/tree company that goes by several names that should have their reviews researched prior to doing business with. You will know where they stand by the massive amounts of bad reviews. One review site even downgraded a bunch of positive reviews to neutral because they all came form one IP address.

Bottom line is...check out any unknown company for their reviews before buying. Lesson learned here! I may not be out much and maybe the order will eventually come in with above a 1 star rating. So far, the customer service/communications have been very sketchy.

Edited by Quarter Acre (07/28/17 11:44 AM)
Fish on!,
1/4 Acre Pond - FHM, Spring Peepers, Bull, Tree, and Leopard Frogs, Toads, 200 Crawdads, and some water snakes frown

#477207 - 07/28/17 04:21 PM Re: What's our policy... [Re: Quarter Acre]
Dave Davidson1 Offline

Registered: 01/04/06
Posts: 13093
Loc: Hurst & Bowie, Texas
I know the answer. Bob and I have discussed it. Lusk and Otto like to be supportive of those that support Pond Boss by advertising in the magazine. And, they make dang little off the mag and the web site is a money loser. So, essentially they like to keep the PB mag advertising without a lot of competition to those that help support them.

I can see where somebody might say that XYZ co did a great job for them and it was a Brother In law deal.

And, BTW, Bob and Mike have a decent backlog of regular customers.
It's not about the fish. It's about the pond. Take care of the pond and the fish will be fine. PB subscriber since before it was in color.

Without a sense of urgency, Nothing ever gets done.

Boy, if I say "sic em", you'd better look for something to bite. Sam Shelley Rancher and Farmer Muleshoe Texas 1892-1985 RIP


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