I personally rate the historic forum posts lower than the feedback given on active posts at Pondboss. I see this more as a place of discussion. I rarely tell folks that ask me for my expert opinion to read a paper rather than just helping them understand the answer to their question. I certainly might suggest a paper to read in a scientific journal, but I would not send them to a forum thread or email string. I make the time to give them information tailored to their request. That said, I think Photobucket has basic problems with efficient code and customer focus. Maybe their business model is to support commercial users who are unable to shift immediately to another service provider without economic loss. If so, Photobucket may be just delaying the inevitable.