Insurance agents can mess things up a bit.

For a while, I lived in Big Rapids, MI and had filed 3 claims. One was a total shocked

Problem is, I never lived there!

Gal at the agency transposed someone elses stuff in my profile.

The original insurance agency could not fix this for anything. I don't even think they tried!

Cathy, at my new, but old agency, had it fixed within a couple hours.

Go Cathy!!! grin